Collector help

Frequently asked questions

Are these the exact slabs pictured?

Yes. Each public listing represents one individually certified slab and quantity is limited to one.

What does “subgraded” mean?

The grading label reports separate grades for centering, corners, edges, and surface in addition to the overall grade.

How are certifications handled?

Certification numbers are recorded uniquely in the private catalog and verified before publication. The company named on each slab remains the authoritative source for its grading record.

Why is a card unavailable after I saw it on eBay?

The same card may be marketed through both channels. A store reservation or confirmed eBay sale removes it from available inventory. Occasionally a listing can remain visible briefly while a channel reconciles.

Does SubGradedCards store my card number?

No. Payment-card details are entered on Stripe's hosted checkout and are not stored by SubGradedCards. The store retains the order and provider confirmation needed to fulfill and audit the purchase.

Where can I see my order?

Sign in and open My orders to see reservation, payment, and tracking information.

What if there is a problem?

Email [email protected] with your order number and photographs if applicable.